with Yellow Messenger
Talk to customers anytime, on any channel, in languages suitable to them, seamlesslyLearn More
Thanks for bringing up something like SIA and providing a new experience to employees. I'm sure employees are going to love it. It has made the job easy in lot of ways. Major highlight which I want to point out - 1. Applying leave has become so easy now. I just have to tell SIA the kind of leave and date and the job is done. 2. The policies, now I can see all the policies at one place. I just have to ask SIA about the policy and she gives all the details. This will help the onboarding employees very well.Other than this, are the holiday lists, Applaud Cards, raising genie tickets for different concerns and many more, SIA does it all.
Tumul Shyam VarmaFlipkart Employee
Apart from the delighted customers, we’ve seen a drop in Customer Support Calls as well which is major evolution in new utility business.
Ramesh NayakDeputy General Manager at Reliance Infrastructure Ltd
With Yellow Messenger, we have achieved 26% increase in the number of leads collected for our Smart Care Product
Soumya MishraAsian Paints
Maintaining a delightful and consistent customer experience revolves around customer empathy and it needs continuous investment in people, processes, and partners. Yellow Messenger has facilitated 77% of our customers to self-serve for queries like web check-in, flight status and more, enabling us to deliver an exceptional experience to our customers.
Nitin SethiVP Digital - Indigo Airlines
Leverage the world’s largest messaging application to hold meaningful conversations with your customers and employees. From sending business-critical notifications to instantly engaging with leads and prospects, WhatsApp automation can mean serious business.
Drive efficiency, loyalty, and growth at every stage of your customer lifecycle. Customer support assistants can reduce response time and the time taken to resolve queries, drastically. And when they can’t, they can seamlessly transfer queries to a human agent. There’s ~65% of mundane query-answering waiting to be automated.
Connect, converse and convert customers, anytime, in any language and grow your enterprise. With AI-powered virtual assistants, you can capture leads, cross-sell and up-sell, aid product discovery, launch-smart promotions, schedule reminders and much more. Empower your sales and marketing teams to do more!
Automate 60% of HR processes with the world’s only cognitive engagement cloud, capable of delivering sophisticated experiences that feel authentically human. Adopt a new and better way to onboard, engage and retain employees.
With enterprise automation across ITSM, Supply Chain, Procurement and Finance automation; global enterprises are seeing huge cost savings, better user experience, improved quality of delivered services, faster incident and problem resolution and most importantly, improved revenue.
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