Let's make chatbots great again!
“By 2022, 20% of large enterprises will have dedicated dialogue
designers as part of their user experience teams, up from under 1% today.” 
To know more about creating effective conversational experiences, get your copy
of the most popular Gartner research – ‘Designing Conversational Experiences for Chatbots and Virtual Assistants’.
Most chatbot interactions today, are not great. At Yellow Messenger, we’re committed to making chatbots great again and we fundamentally believe that Conversational UX is the missing pillar when it comes to building efficient Intelligent Virtual Assistants (VAs)/chatbots. We’re making chatbots great again.
Source: Gartner
Yellow Messenger’s Conversational UI Builder is built with a view of four pillars, recommended by Gartner in the research:
- Deciding what intents to answer
- Gathering training data to recognize those intents
- Designing the conversational experience to respond to those recognized intents
- Integrating with back-end systems to execute
Yellow Messenger named:
Leading Conversational AI Platform by
Advanced Virtual Assistant Provider by
Key vendor in CX Automation by
“All conversational experiences have four big workstreams that are reasonably independent of the underlying technology of the conversational platform” –
Yellow Messenger's Client Speak
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GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Yellow Messenger.
