Enhance Customer Support with AI-powered Chatbots & Virtual Assistants

Get a WhatsApp + Omnichannel Chatbot. FREE for 90 days.

Delightful customer relationships are built on rich conversational experiences

Know your customers' needs thoroughly to support them with reliable solutions

customer-support-automation-by-yellowmessenger

20%

Increase in CSAT

80%

Self-serve of FAQs

70%

Reduction in TCO

65%

OPEX savings

Customer Support Automation

Our self-learning technologies invariably analyse the interactions to update and provide the best resolutions.
We also allow smooth transfer to an agent for a live chat if needed

Answer FAQs

65% of customer’s queries are repetitive. Let virtual assistants take care of them

Live Agent Transfer

Easily have the Virtual assistant transfer complex queries to a human agent to get a resolution.

Resolve Queries

Reduce query resolution time by responding and addressing queries in a matter of seconds.

Call Centre Automation

There’s nothing a conversation cannot solve. Let a Virtual assistant talk and resolve customer queries in 100+ languages

Automated Call Notification

A realistic pre-recorded message can come in handy to urge your customers to take actions at mass

Omni-channel Support

Seamless customer experience across communication channels like WhatsApp, website, Facebook Messenger, IVR and more

Customer Support Automation

Our self-learning technologies invariably analyse the interactions to update and provide the best resolutions. We also allow smooth transfer to an agent for a live chat if needed​

Answer FAQs

65% of customer’s queries are repetitive. Let virtual assistants take care of them

Live Agent Transfer

Easily have the digital assistant transfer complex queries to a human agent to get a resolution.

Resolve Queries

Reduce query resolution time by responding and addressing queries in a matter of seconds.

Call Centre Automation

Call Centre Automation by intelligent virtual assistants and chatbots
There’s nothing a conversation cannot solve. Let a Virtual assistant talk and resolve customer queries in 100+ languages

Automated Call Notification

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A realistic pre-recorded message can come in handy to urge your customers to take actions at mass

Omni-channel Support

Customer Support powered by Intelligent virtual assistant
Seamless customer experience across communication channels like WhatsApp, website, Facebook Messenger, IVR and more

Become a cognitive enterprise today​

Connect with a chatbot expert

WORLD’S FASTEST GROWING VIRTUAL ASSISTANT COMPANY

Trusted by 500+ global companies

Engage with customers anytime, anywhere, in any language.

Choose from 100+ more languages and 100+ integrations. You think, we build.

Connect your tools with Yellow Messenger

Whether your customers are seeking your support on social media channels, your website or app; we can deploy chatbots across channels. We integrate with most popular tools like SalesForce, SAP, AEM, Zendesk and channels like WhatsApp, Facebook, Google Assistant, Emails etc.

Or build your own with our APIs

With our flexible architecture, you’ll be able to customize your experience even with legacy or internal tools that we may not support off-the-shelf just yet.

Available in 100+ languages and 30+ channels.

One virtual assistant solution for a global organization with multi-touchpoints.

Languages: For an organization that is truly global

Our customer support automation can be deployed in over 100 languages, across chat and voice. Whether your customers are seeking your support on social media channels, your website, or the app; we can deploy chatbots across channels. We integrate with the most popular tools like SalesForce, SAP, AEM, Zendesk, and channels like WhatsApp, Facebook, Google Assistant, Emails, etc.

Channels: For an organization that touches everyone

Your sales team likes Teams and your Dev team prefers Slack whereas your customer support team is using fresh chat. Our customer support virtual assistant can be deployed and integrated with all your tools, software and channels to ensure you deliver accurate, real-time solution to your customers anytime and anywhere.

Conversational ai support for languages
AI customer support integration across platforms

Languages: For an organization that is truly global

You can provide customer support in 100+ languages, across chat and voice. Whether you’re a company looking at 1 region, 1 language or a global conglomerate looking to implement one solution across countries, we can fit all that you need.

AI integration across platforms

Channels: For an organization that touches everyone

Your customer support team likes Freshchat and your sales team prefers Slack whereas your HR Team is using Success Factors. Bumblebee can be deployed and integrated with all your tools, software and channels to ensure everyone is connected, whenever and wherever they need it.

Impact of Yellow Messenger: Case Studies

Customer Support Automation for Airline Industry
Case Study

Customer Support Automation for Airline Industry

Case Study on Challenges Faced by Dominos
Case Study

Automation of Customer Support for Domino’s in India

How to Leverage Chatbots for Customer Support
Blog

How to Leverage Chatbots for Customer Support

customer support with conversational ai
Blog

How Conversational AI can Automate Customer Service while Lowering Costs

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Become a cognitive enterprise, today

Connect with a virtual assistant expert

Redefine conversations with Yellow Messenger

5 Ways Conversational AI Automation Can Redefine Customer Experience

  • Save Big on Call Center Costs
  • Increase customer lifetime value
  • Skyrocket your NPS and Customer Satisfaction (CSAT) scores
  • Interact with customers 24 hours a day, 365 days a year in 100+ languages
  • Offer customer support, send notifications, and product discovery as per AI insights

Request Demo

Conversational Solutions

Request Demo

Conversational Solutions

Get a WhatsApp + Omnichannel Chatbot. FREE for 90 days.