Conversational banking builds valuable customer-relationships
Virtual Assistants lead to higher lead capture, additional revenue, higher CSAT, NPS and brand advocacy



of customers’ relationship with the enterprise are self-served without human interaction
of financial institutions are employing AI methods to foster new thinking and disrupt business
of white-collar workers will interact with conversational platforms daily, by 2022.
operational cost will be saved by using virtual assistants in banking globally by 2023, up from an estimated $209 million in 2019.
Offer 24/7 on-demand customer support to tackle queries ranging from blocking cards, balance update, transaction FAQ, find the nearest branch and reduce Op-Ex by 60%
Drive revenue with an intelligent virtual assistant by up-selling and cross-selling products and services, at scale, yet backed by personalised customer data. Contextual and personalised banking on a real-time basis.
Engage, qualify and convert leads by driving customers from your Google and digital ads to a chatbot. Evade loss of customers to marketing funnels by directly capturing 98% lead's information.
Onboard customers and automate core banking processes such as loan eligibility analysis, actioning EMI payment reminders, pattern analysis and more by leveraging our Banking advanced virtual assistants.
Achieve 95% CSAT score with a blend of intelligent automation and human apathy.
Provide a frictionless way to pay back the instalments. Notify customers on loan due dates and overdue to ensure timely payments.
Seamless transfer to a live agent whenever the user demands or if the query is unhandled by the bot. New queries are then brought back to the loop for training. Virtual assistants help human agents with rapid & accurate reponse delivery.
We support intelligent virtual assistants to be trained in 1 language and be deployed in 100+ languages, across text and voice. Whether you’re a brand looking to engage your customers in one region or globally, our translation-independent multilingual model, is built to scale from day zero. Yellow Messenger’s Intelligent Virtual Assistants are serving customers in 27+ countries across 30+ languages.
Your customers are spending their time across real-time, synchronous and asynchronous channels like telephony, voice assistants, email, messenger and social media. With an omni-channel intelligent virtual assistant, you can connect with your prospects and consumers at the right time, at the right place, with the right messaging.
We support intelligent virtual assistants to be trained in 1 language and be deployed in 100+ languages, across text and voice. Whether you’re a brand looking to engage your customers in one region or globally, our translation-independent multilingual model, is built to scale from day zero. Yellow Messenger’s Intelligent Virtual Assistants are serving customers in 27+ countries across 30+ languages.
Your customers are spending their time across real-time, synchronous and asynchronous channels like telephony, voice assistants, email, messenger and social media. With an omni-channel intelligent virtual assistant, you can connect with your prospects and consumers at the right time, at the right place, with the right messaging.
Talk to customers anytime, on any channel, in languages suitable to them, seamlessly
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