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That's Fine

This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy
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energy and utilities USE CASES

Transform the industry with our virtual assistants

Customer Engagement

Remind customers on upcoming payment due dates, usage patterns, most recent transactions and other account information.

Consumption updates

Offer consumers information on consumption patterns, real-time pricing and demand patterns, and offer tips on how to better manage their usage.

Go-green initiatives

Engage with customers on your Go-Green and power saving initiatives

Promotions and Offers

Notify your customers with personalised offers and schemes they are eligible for.

Customer support

Offer 24/7 customer support in over 55 languages across Website, App and even Whatsapp

AI powered HR

Give more power to your people with AI powered Employee Engagement, Learning and development

Insights and Analytics

See your business critical data come to life through visually represented graphs and charts

AI powered ITSM

Improve organizational productivity by offering quick and easy resolutions to IT and Support queries and critical blackouts

Reasons To Explore Optimization With AI

35

%

Of utility customers believe they wait on hold for too long

70

%

Reduction in enquiry calls

33

%

Increase in customer satisfaction

97

%

Of mobile users are already using AI-powered voice assistants.

energy-and-utilities
According a study by Capgemini, 40% of executives said they had seen an increase in operations quality. 81% experienced improved customer service

Focus on providing excellent resolutions to customers with our advanced conversational AI to reduce response time and increase the quality of operations. Free up agents to perform on complex strategies for the bigger picture

Become a cognitive enterprise today

Connect with a cognitive solutions expert

Become a cognitive enterprise today