Enhance Employee Engagement with AI-Powered Virtual Assitants

10X your game by automating in-game customer support

Self-serve 70% queries and enable your live support team to focus on higher-level queries.
According to Gartner, by the year 2022, the majority of customer queries are predicted to be answered by a bot.

Intelligent virtual assistants help gamers and gaming giants

70%

self-service of queries, in-game.

24/7

real-time customer support on games

~50%

of game test automation

70%

faster than the manual testing

WORLD’S LEADING CONVERSATIONAL AI PLATFORM

Leading Utilities Firms use Yellow Messenger's for Gaiming

Intelligent virtual assistant use-cases for the gaming industry

In-game support

Gamers are active round the clock and often easily notice the bugs in the game, if any. Avoid these issues with a chatbot that can offer real-time customer support round the clock and is fast, cost-efficient and helps cut costs tremendously.

Improve engagement

Improve/alter the game, answer FAQs and solve pain points automatically with chatbots that learn from every game. Learn from players and use the data to your advantage ultimately to meet player demands thus increasing interaction on the game.

Better the Game

Chatbots gather insights from conversations and collect data from game players. You can use this information to your advantage in order to improve the quality of your game and user experience.

Enable Payments:

A chatbot can upsell to the right gamer and also take care of end-to-end transactions. Start monetising your game, intelligently.

Automated Game Development and Tests

Game developers have to perform difficult tasks of creating intensive games that account for every edge case so that gamers dont have a bad experience. Automate some of the repetitive tasks that take up the developers major chunk of time like creating a character, starting the game & some primary tests conducted before gameplay.

Available in 100+ languages and 30+ channels.

One chatbot for a global organization with multi-touch points.

Languages: For a truly global gaming company

We support chatbots to be trained in 1 language and be deployed in 100+ languages, across text and voice. Whether you’re a brand looking to engage your customers across the globe or in one region, our translation-independent multilingual model is built to scale from day zero. Yellow Messenger’s chatbots are serving customers in 27+ countries across 30+ languages.

Channels: For games that touch everyone

Gamers today are spending their time across real-time, synchronous and asynchronous channels like telephony, voice assistants, email, messenger and social media. With an omnichannel chatbot, you can connect with your prospects and consumers at the right time, at the right place, with the right message.