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That's Fine

This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy
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Telecom USE CASES

Transform the industry with our virtual assistants

Troubleshooting

Enable customers troubleshoot Internet, WiFi, or Email problems by walking them through detailed diagnostic steps

Sell-through-service

Predict customer’s needs and upsell, cross-sell through conversations, e.g. setup automatic recharge by observing usage patterns, suggest upgrade plans, etc.

Engagement

Send personalised notification and reminders to customers so that they never miss a deadline

Customer Feedback

Improve your NPS by collecting timely feedback

Customer support

Offer 24/7 customer support in over 55 languages across Website, App and even Whatsapp

Growth

Recommend the plans based on customers' location, usage & requirement to boost sales

Insights and Analytics

See your business critical data come to life through visually represented graphs and charts

Reasons To Explore Optimization With AI

60

%

Reduced business response time

30

%

Cost expended in customer servicing

40

%

Increase in Operational Efficiency

30

%

Increase in up-sell revenue

Telecommunication
A Spanish provider, saved the equivalent of €3 million ($3.28 million) annually while increasing overall customer satisfaction through RPA.

Focus on providing excellent resolutions to customers with our advanced RPA that fills and pulls out customer information, reduces errors and also analyses the best service for each customer. Free up agents to perform on complex strategies for the bigger picture

Become a cognitive enterprise today

Connect with a cognitive solutions expert

Become a cognitive enterprise today