Conversational AI powered Virtual Assistants for Travel & Hospitality

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Conversational experiences that travel the distance to be effective

15% of all customer service interactions across the globe will be handled by AI support by 2021. -Gartner

Intelligent virtual assistants help travel and hospitality brands

20%

travel bookings are predicted to happen through a chatbot

40%

increase in customer engagement by leveraging popular social messaging platforms

30%

reduction in customer support costs due to adoption of Conversational AI

56%

customers prefer to converse with a chatbot to have their queries solved instantly

WORLD’S LEADING CONVERSATIONAL AI PLATFORM

Trusted travel & hospitality firms use Yellow Messenger's Virtual Assistants

Intelligent virtual assistant use-cases for travel & hospitality

Booking Management

Automate booking process by enabling users to book, modifying and cancel booking right from the bot interface.

Real-Time & Faster Customer Care

Automate FAQs and assist customers in real-time using AI chatbots and free up agents by deflecting phone traffic.

Increase Revenue

Drive revenue with automated up-selling and cross-selling. Drive campaigns to land prospects from ad to your virtual assistant and capture 98% relevant information.

Deliver better CSAT

Achieve 95% CSAT score with a blend of intelligent automation and human empathy. Virtual Assistant can help achieve hyper-personalization to increases customer retention.

Exceptional Travel Experience

Assist your guests during travel on their preferred channel of communication- be it WhatsApp chatbot, Facebook Messenger or text messaging.

Available in 100+ languages and 30+ channels.

One intelligent virtual assistant for a global organization with multi-touchpoints.

Languages: For an organization that is truly global

We support intelligent virtual assistants to be trained in 1 language and be deployed in 100+ languages, across text and voice. Whether you’re a brand looking to engage your customers in one region or globally, our translation-independent multilingual model, is built to scale from day zero. Yellow Messenger’s Intelligent Virtual Assistants are serving customers in 27+ countries across 30+ languages.

Channels: For an organization that touches everyone

Your customers are spending their time across real-time, synchronous and asynchronous channels like telephony, voice assistants, email, messenger and social media. With an omni-channel intelligent virtual assistant, you can connect with your prospects and consumers at the right time, at the right place, with the right messaging.

Conversational ai support for languages
Conversational ai for whatsapp, business messages, zolo, website, alexa

Languages: For an organization that is truly global

We support intelligent virtual assistants to be trained in 1 language and be deployed in 100+ languages, across text and voice. Whether you’re a brand looking to engage your customers in one region or globally, our translation-independent multilingual model, is built to scale from day zero. Yellow Messenger’s Intelligent Virtual Assistants are serving customers in 27+ countries across 30+ languages.

AI integration across platforms

Channels: For an organization that touches everyone

Your customers are spending their time across real-time, synchronous and asynchronous channels like telephony, voice assistants, email, messenger and social media. With an omni-channel intelligent virtual assistant, you can connect with your prospects and consumers at the right time, at the right place, with the right messaging.

Impact of Yellow Messenger: Case Studies

Case Study

Enhanced Agent Assist & Customer Experience for Sayurbox | Case Study

Case Study

Reimagine Banking with Conversational AI

proactive hr solutions for employees
Case Study

Elevated Customer Engagement with Virtual Real Estate Agent

Case Study

Customer Experience in Cricket Fueled by AI

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Connect with a virtual assistant consultant

Redefine conversations with Yellow Messenger

Redefine conversations with Yellow Messenger

Talk to customers anytime, on any channel, in languages suitable to them, seamlessly

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Conversational Solutions

Request Demo

Conversational Solutions

Get a WhatsApp + Omnichannel Chatbot. FREE for 90 days.