Conversational experiences that travel the distance to be effective
15% of all customer service interactions across the globe will be handled by AI support by 2021. -Gartner
Intelligent virtual assistants help travel and hospitality brands
20%
travel bookings are predicted to happen through a chatbot
40%
increase in customer engagement by leveraging popular social messaging platforms
30%
reduction in customer support costs due to adoption of Conversational AI
56%
customers prefer to converse with a chatbot to have their queries solved instantly
WORLD’S LEADING CONVERSATIONAL AI PLATFORM
Trusted travel & hospitality firms use Yellow Messenger's Virtual Assistants
Intelligent virtual assistant use-cases for travel & hospitality
Booking Management
Automate booking process by enabling users to book, modifying and cancel booking right from the bot interface.
Real-Time & Faster Customer Care
Automate FAQs and assist customers in real-time using AI chatbots and free up agents by deflecting phone traffic.
Increase Revenue
Drive revenue with automated up-selling and cross-selling. Drive campaigns to land prospects from ad to your virtual assistant and capture 98% relevant information.
Deliver better CSAT
Achieve 95% CSAT score with a blend of intelligent automation and human empathy. Virtual Assistant can help achieve hyper-personalization to increases customer retention.
Exceptional Travel Experience
Assist your guests during travel on their preferred channel of communication- be it WhatsApp chatbot, Facebook Messenger or text messaging.
Available in 100+ languages and 30+ channels.
One intelligent virtual assistant for a global organization with multi-touchpoints.
Languages: For an organization that is truly global
We support intelligent virtual assistants to be trained in 1 language and be deployed in 100+ languages, across text and voice. Whether you’re a brand looking to engage your customers in one region or globally, our translation-independent multilingual model, is built to scale from day zero. Yellow Messenger’s Intelligent Virtual Assistants are serving customers in 27+ countries across 30+ languages.
Channels: For an organization that touches everyone
Your customers are spending their time across real-time, synchronous and asynchronous channels like telephony, voice assistants, email, messenger and social media. With an omni-channel intelligent virtual assistant, you can connect with your prospects and consumers at the right time, at the right place, with the right messaging.
Languages: For an organization that is truly global
We support intelligent virtual assistants to be trained in 1 language and be deployed in 100+ languages, across text and voice. Whether you’re a brand looking to engage your customers in one region or globally, our translation-independent multilingual model, is built to scale from day zero. Yellow Messenger’s Intelligent Virtual Assistants are serving customers in 27+ countries across 30+ languages.
Channels: For an organization that touches everyone
Your customers are spending their time across real-time, synchronous and asynchronous channels like telephony, voice assistants, email, messenger and social media. With an omni-channel intelligent virtual assistant, you can connect with your prospects and consumers at the right time, at the right place, with the right messaging.
Impact of Yellow Messenger: Case Studies
Case Study
Enhanced Agent Assist & Customer Experience for Sayurbox | Case Study
Case Study
Reimagine Banking with Conversational AI
Case Study
Elevated Customer Engagement with Virtual Real Estate Agent
Case Study
Customer Experience in Cricket Fueled by AI
Redefine conversations with Yellow Messenger
Redefine conversations with Yellow Messenger
Talk to customers anytime, on any channel, in languages suitable to them, seamlessly
