Close deals. Build businesses. Rapidly, together.
Connect, converse and convert customers, anytime,
in any language and grow your enterprise.
What our customers are saying about us?
Drive adoption and implement the best, with the best
Why partner with Yellow Messenger?
Powerful NLP Engine:
Our deep neural networks trained on extensive, real-world, multilingual features have demonstrated the ability to accurately predict multiple intents and entities from user utterances in 90+ languages. The models are trained for both voice and text inputs and are integrated with an NLG pipeline for predictive responses and small talk.
Conversational Insights
Our personalisation engines, with built-in sentiment analyzer, memory and context engine, can not only build 360-degree user profiles and audience segments but also use them to retarget and recommend the most relevant actions to users, while maintaining context across channels.
Global Learning
Our feedback loop based learning models take into account all aspects of the conversation including unidentified messages, intent conflicts, conversation patterns and agent tags and responses to improve the bot’s goal completion rate over time.
Intelligent Orchestration
Yellow Messenger’s virtual assistants can interface with multiple chatbots and RPA bots internally and co-reference information to provide the most appropriate response, making sure that the user only needs to interact with a single virtual assistant, ever.
Business Friendly
With our end-to-end conversation design and context management pipeline, the entire user experience is designed to offer technology in the hands of the business and ensure that nothing remains a blackbox.
Contact Centre Automation
Our innovative automated IVR + live chat technology seamlessly bridges the gap between traditional IVR and modern communication channels, while driving agent productivity, automating L1 queries and providing better interactions through voice and video calling features.
Partner with us
By choosing automation, you’ve shown you’re ahead of the curve! Drop in your details for a live demo.
Impact of Yellow Messenger: Case Studies
Yellow Messenger’s Payments Using WhatsApp
Yellow Messenger’s Easy Chatbot Integration with Multiple Channels
Future of Customer Service is Self-Service
Conversational Design – An Advancement You Can’t Ignore
Conversational AI atop Social Commerce – Next Big Thing After E-Commerce
Redirect Leads from Facebook Ads to WhatsApp Business Account
Redefine conversations with Yellow Messenger
Redefine conversations with Yellow Messenger
Talk to customers anytime, on any channel, in languages suitable to them, seamlessly
