The Neural Network of the 10xEnterprise

A full-stack, 360-degree conversational AI platform

The Best Brains in the Business!

Here’s what makes us the leading conversational AI platform trusted by over 100+ major enterprises

Industry Best NLP & Conversational Tech
  • Intelligent NLU

    helps decide next action based on emotions, tone and interjections

  • Dynamic NLG

    constructs responses based on conversational history, context & modality

  • Custom NLP

    available for each deployment

  • Data driven responses

    based on information from multiple enterprise data stores & unstructured data

  • Advanced conversational features

    like predictive conversations, sentiment analysis & multi-channel context management

Proven AI & ML Capabilities
  • Continuous learning

    through feedback loops and both supervised and unsupervised training

  • Accurate intent recognition

    through multiple intent training which is customizable

  • Intelligent actions

    based on context, goal and a highly versatile workflow triggering system

Multi-channel, multi-lingual solution
  • 50+ voice & text based

    conversational mediums (and adding more - any conversational medium you can think of, we can support it!)

  • Single deployment

    scales across multiple conversational platforms

  • 55 languages

    currently supported (and more being added)

Quick, highly customized deployments
  • AI powered

    conversation builder

  • Low-code platform

    for enterprises to create and modify their conversational workflows with minimal developer support

  • Pre-built industry models & workflows

    to help go live quickly and tap into cumulative expertise

Enterprise IT friendly
  • Enterprise grade security

    , compliant with ISO 27001 and stringent access controls

  • Exhaustive Integrations

    with CRM, ITSM, ERP & other systems

  • Enterprise SLAs

    legally backed & compliant with enterprise priorities and policies

  • Premium support

    and dedicated account management

Industry Best NLP & Conversational Tech
  • Intelligent NLU

    helps decide next action based on emotions, tone and interjections

  • Dynamic NLG

    constructs responses based on conversational history, context & modality

  • Custom NLP

    available for each deployment

  • Data driven responses

    based on information from multiple enterprise data stores & unstructured data

  • Advanced conversational features

    like predictive conversations, sentiment analysis & multi-channel context management

  • Intelligent NLU
  • Dynamic NLG
  • Custom NLP
  • Data driven responses
  • Advanced conversational features
Read more
Proven AI & ML Capabilities
  • Continuous learning

    through feedback loops and both supervised and unsupervised training

  • Accurate intent recognition

    through multiple intent training which is customizable

  • Intelligent actions

    based on context, goal and a highly versatile workflow triggering system

  • Continuous learning
  • Accurate intent recognition
  • Intelligent actions
Read more
Multi-channel, multi-lingual solution
  • 50+ voice & text based

    conversational mediums (and adding more - any conversational medium you can think of, we can support it!)

  • Single deployment

    scales across multiple conversational platforms

  • 55 languages

    currently supported (and more being added)

  • 50+ voice & text based
  • Single deployment
  • 55 languages
Read more
Quick, highly customized deployments
  • AI powered

    conversation builder

  • Low-code platform

    for enterprises to create and modify their conversational workflows with minimal developer support

  • Pre-built industry models & workflows

    to help go live quickly and tap into cumulative expertise

  • AI powered
  • Low-code platform
  • Pre-built industry models & workflows
Read more
Enterprise IT friendly
  • Enterprise grade security

    , compliant with ISO 27001 and stringent access controls

  • Exhaustive Integrations

    with CRM, ITSM, ERP & other systems

  • Enterprise SLAs

    legally backed & compliant with enterprise priorities and policies

  • Premium support

    and dedicated account management

  • Enterprise grade security
  • Exhaustive Integrations
  • Enterprise SLAs
  • Premium support
Read more

Cutting Edge Platform Capabilities & Features

...
OCR / image recognition

Conversation can include images which are processed by our platform and information extracted

...
RPA integration

Inputs from chatbots can be plugged directly and automatically into an RPA

...
Intelligent Orchestration

Orchestrate conversations & actions across bots based on context, request and action

...
Document Cognition & Unstructured data

The chatbots can answer complex questions by analyzing vast amounts of variable data, recognizing patterns and learning

...
Comprehensive Conversational Analytics

Analyzing conversational data allows enterprises to understand users on an individual level and in real time and deliver a personalized CX

...
Bot life-cycle management

Access to end-to-end chatbot development, staging and production environments

...
Conversational Notifications

Notifications with a conversational stint which intrigues the user to respond back & engage

...
Seamless human-AI transfers

Messaging layer and work-flows built for seamless human + AI transfers

...
AI knowledge management

Integrate relevant information so that the conversational AI system has all the information it requires to deliver seamless service

...
Integrated CRM & Conversational CMS

Intelligent CRM with automated ticketing, workflow management, multi-department, concurrent, auto escalation & response management

One Integrated Platform to Cover All Enterprise Functions

...
Marketing

Engage customers with highly targeted ads and personalised conversations

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...
Customer Support

Offer seamless 24X7 customer service across channels.

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...
Admin & Operations

Streamline and scale admin and operations tasks through conversational AI

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...
ITSM

Deliver always-on IT support through conversational AI

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...
Sales

Guide customers down the sales funnel with targeted communication

Know More
...
Human Resources

Free up your HR team by using conversational AI to handle routine tasks and queries

Know More
...
Analytics

Discover deep insights by using conversational AI to pull pull information from large amounts of data

Know More
...
Call Center/IVR

Cut costs and scale call center operations through conversational AI

Know More
...
Marketing

Engage customers with highly targeted ads and personalised conversations

Know More
...
Customer Support

Offer seamless 24X7 customer service across channels.

Know More
...
Admin & Operations

Streamline and scale admin and operations tasks through conversational AI

Know More
...
ITSM

Deliver always-on IT support through conversational AI

Know More
...
Sales

Guide customers down the sales funnel with targeted communication

Know More
...
Human Resources

Free up your HR team by using conversational AI to handle routine tasks and queries

Know More
...
Analytics

Discover deep insights by using conversational AI to pull pull information from large amounts of data

Know More
...
Call Center/IVR

Cut costs and scale call center operations through conversational AI

Know More

Integrations

User Management
ITSM
ERP / CRM
HRMS
Auth
ITSM
ERP/CRM
HRMS

Yellow Messenger has a custom designed customer support solution for your industry

...
Travel & Hospitality

Win and retain customers by delivering round-the-clock sales and support

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...
Telecom

Scale sales, operations, and support and offer always-on support to customers

Explore
...
Retail & Ecommerce

Deliver a seamless, personalised customer experience across channels

Explore
...
Pharma & Healthcare

Quickly pull answers to complex questions and requests and be there for customers 24X7

Explore
...
Media & Entertainment

Engage deeply with customers through natural conversations and interactions tailor made for your brand

Explore
...
Energy & Utilities

Supercharge your operations and support and be responsive to your customers 24X7

Explore
...
Education

Engage learners by delivering a consistent personalised learning experience

Explore
...
Consumer Goods

Win more wallet share and revenue by delivering high-quality, round-the-clock service and support to customers

Explore
...
BFSI

Offer always-on transactional experiences and customer support to customers

Explore
...
Automotive

Cut sales and support costs while offering personalised customer service

Explore

10x Your Key Enterprise Functions With Yellow Messenger

...
Travel & Hospitality

Win and retain customers by delivering round-the-clock sales and support

Explore
...
Telecom

Scale sales, operations, and support and offer always-on support to customers

Explore
...
Retail & Ecommerce

Deliver a seamless, personalised customer experience across channels

Explore
...
Pharma & Healthcare

Quickly pull answers to complex questions and requests and be there for customers 24X7

Explore
...
Media & Entertainment

Engage deeply with customers through natural conversations and interactions tailor made for your brand

Explore
...
Energy & Utilities

Supercharge your operations and support and be responsive to your customers 24X7

Explore
...
Education

Engage learners by delivering a consistent personalised learning experience

Explore
...
Consumer Goods

Win more wallet share and revenue by delivering high-quality, round-the-clock service and support to customers

Explore
...
BFSI

Offer always-on transactional experiences and customer support to customers

Explore
...
Automotive

Cut sales and support costs while offering personalised customer service

Explore

Need more reasons?

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