Redefine shopper’s experience with conversational commerce
Canary helps you manage your storefront, sales, marketing and customer engagement across channels, all from a single interface.



Canary helps you manage your storefront, sales, marketing and customer engagement across channels, all from a single interface.
Canary helps you launch your omni-channel ecommerce chatbot right outside the box
With Canary, you can increase your customer’s lifetime value by enriching their experience constantly
Derive insights from natural language conversations at scale and implement executable strategies on the fly.
● | Make shopping as easy as chatting with a friend |
● | Offer a unified experience across channels - in-store to website to various social media channels like FB, WA, etc. |
● | Pick up the pace from where you left last. Continue conversations across platforms with all the context |
● | Segment your audience by events or tags and run campaigns - CSAT, Cart recovery, Offers, Loyalty, etc |
● | Send proactive and reactive notifications over whatsapp, facebook messenger, google business messenger, etc |
● | Pick from a library of pre-designed surveys and work-flows |
● | Get closer to your customers by gathering insights generated by natural conversations |
● | Spot red-flags and positive experiences immediately and take required measures |
● | Derive value from insights and analytics from Day 1 |
● | Let NLP help you understand your customers - requirement, satisfaction or frustration. |
● | Recommend products by replicating your best sales person |
● | Create user segments based on product choices and preferences |
● | Reduce TAT by automating customer support |
● | Augment your customer support with AI-powered chatbots with easy switch between bot and agent |
● | Give power to your store managers and agents to service your customers better, with an easy-to-use mobile app |
● | Send cart recovery communication across whatsapp,facebook and more. |
● | Gain deep insights into the reasons for cart abandonment by sending conversational surveys |
● | Leverage AI to gauge product demand and trends to make smarter recovery suggestions |
● | Support one click UPI payments to make shopping a breeze |
● | Integrate with your trusted payment gateway |
Give your customers the flexibility to buy from the nearest store, and give your store managers access to control their inventory.
Order management is now simplified! Let your store managers track and process the orders with a conversational store assistant chatbot
Curated and tested conversational flows, that will help your customers choose the right product for them with no friction
Make use of tailor made pre-defined conversational surveys and reach out to the customers for feedback, promotion and other cues
We’ve trained the NLP to work for you. Understand the requirements and sentiment of the users from their queries built specifically for retail.
Bring your legacy commerce and retail tools and systems together to create end to end conversational experiences for customers
With our flexible architecture, you’ll be able to customize your experience even with legacy tools that we may not support off-the-shelf just yet.
We support Conversational Commerce via chatbots in 100+ languages, across text and voice. Whether you’re a company looking at 1 region, 1 language or a global conglomerate looking to implement one solution across countries, we can fit all that you need.
From WhatsApp to Google Business Messages to Apple Chat to your website to your own app; our chatbots can rest on any platform and build meaningful conversations, from day zero!
All conversations and related data is end-to-end encrypted in transit and at rest.
ISO 27001 certified with features like PII masking and routine purging for enhanced security
Support for single sign-on and access to data only based on user roles and permissions.
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