Webinars
Check out our on-demand webinars with industry influencers, product experts, and thought leaders. Deep dive into interesting usecases, best practices, and valuable business insights.
Webinars
Check out our on-demand webinars with industry influencers, product experts, and thought leaders. Deep dive into interesting usecases, best practices, and valuable business insights.
Upcoming Webinars
Conversational Commerce: A New Sales Engine for Enterprises
Join this panel discussion with some of Indonesia’s leading brands and discover how conversational commerce played a critical role in redefining retail and commerce amidst the COVID-19 pandemic.
Meet customers where they are – from search to maps
Join Saurabh Sharma from Bajaj Allianz and Rob Lawson from Google and learn how Bajaj Allianz is leveraging chatbots atop GBM to engage customers in a faster, more personalized way
300 child bots work to generate revenue and improve CSAT
Discover how Boing, a customer-facing digital assistant is helping Bajaj Allianz revolutionize their customer experience by lowering call volumes, decreasing query resolution time, enabling multilingual chat support, and improving customer reach.
Chatbots help human agents drive better CX in South Africa
Discover how Planet42, a rent-to-buy car service headquartered in South Africa is leveraging Yellow Messenger to reach out and engage with their vast customer base through WhatsApp
The Art of Creating Meaningful Impact through Your CX Strategy
Join Alex Mead, a leading expert in customer experience and discover the steps to building a CX strategy that drives customer loyalty
Highway to digital transformation with bots
Join Howard Tiersky, CEO of FROM, The Digital Transformation Agency in an exciting discussion on how companies can approach digital transformation in a post-pandemic world.
Reshaping Retail with AI: Direct-to-Consumer Strategy Post COVID-19
Join renowned industry experts from Parle G, Oriflame, Anmol Industries, and ITC Limited in a roundtable discussion on the need to rethink retail in the new normal and the role of conversational AI in enabling D2C selling
Connected CX: The Catalyst for Sustained Growth
Learn all about the importance of a connected customer experience and how AI, contact centers, and knowledge management come together to offer a well-rounded CX
Business Continuity Planning in Times of COVID-19 & WFH
Discover how conversational AI is helping enterprises, employees, and customers stay connected in a new normal and ensuring business continuity in these unprecedented times. If you are looking to ensure business continuity for your organization, this webinar is for you.
The Key to Building A Superior CX in the New Normal
Join Nate Brown, CXO at Officium Labs and discover how you can build a CX strategy that drives ROI and the importance of building an emotional connection with your customers
WhatsApp for Business : Everything You Need to Know
Join Niyati Agarwal in this exciting session and discover the do’s and don’ts behind leveraging WABA for your business
Ushering in A New Era of User Interactions with Voice-Enabled Chatbots
Join Shekar Murthy and Muralidharan C. in a riveting discussion on the impact of voice bots in providing a streamlined user experience