Discover how Boing, a customer-facing digital assistant is helping Bajaj Allianz revolutionize their customer experience by lowering call volumes, decreasing query resolution time, enabling multilingual chat support, and improving customer reach.

Overview

Join Raghu Ravinutala, CEO & Co-Founder, Yellow Messenger and KV Dipu, President – Head Operations, Communities, and CX, Bajaj Allianz and discover how they are upping their digital services by leaps and bounds.

In this webinar you will learn:

• How Bajaj Allianz, one of the leading insurance companies approaches digital transformation and innovation
• The impact of the COVID-19 pandemic on customer-facing operations at Bajaj Allianz
• Impact of AI in the organization-wide transformation at Bajaj