WEBINAR
Chatbots help human agents drive better CX in South Africa
WATCH THE WEBINAR NOW!
Meet the Speakers



Grant Wing
COO, Planet42



Muralidharan C.
VP of Customer Success, Yellow Messenger
Join Grant Wing (COO, Planet42) and Muralidharan C. (VP of Customer Success, Yellow Messenger) in a discussion on how Planet42 is leveraging WhatsApp as a customer engagement platform to reach out to their expansive customer base with ease and efficiency.
Overview
Discover Planet42, a rent-to-buy car service headquartered in South Africa is leveraging Yellow Messenger to reach out and engage with their vast customer base through WhatsApp. In this webinar, you’ll learn:
- The size and scale of operations at Planet42
- Impact of the COVID-19 pandemic on customer-facing operations at Planet42
- Leveraging technology to ensure a great customer experience
- How Yellow Messenger has improved customer engagement for Planet42 in the new normal