Conversational Commerce: A New Sales Engine for Enterprises
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Meet the Speakers
VP, Product, Warung Pintar
Sr. General Manager, Head of Marketing & Technology, Domino's
Product Manager, Zenyum
Join this panel discussion with some of Indonesia’s leading brands and discover how conversational commerce played a critical role in redefining retail and commerce amidst the COVID-19 pandemic.
The COVID-19 pandemic has redefined the world of retail and commerce. With an increasing number of brands quickly moving towards becoming digital, a seamless omnichannel experience becomes crucial for a superior customer experience.
Join industry experts, Mayank Singh from Dominoes, Anton Rifco from Warung Pintar, Janik Sieber from Zenyum, and Vartika Verma from Yellow Messenger in a live panel discussion where we discuss how renowned brands are approaching omnichannel commerce.
In this webinar, you’ll learn:
- Importance of customer engagement on channels they love
- Automation and it’s impact on the growing businesses in Indonesia
- Conversational commerce – a new sales engine for enterprises
- WhatsApp automation and it’s role in customer retention