Join this panel discussion with some of Indonesia’s leading brands and discover how conversational commerce played a critical role in redefining retail and commerce amidst the COVID-19 pandemic.

Overview

The COVID-19 pandemic has redefined the world of retail and commerce. With an increasing number of brands quickly moving towards becoming digital, a seamless omnichannel experience becomes crucial for a superior customer experience.

Join industry experts, Mayank Singh from Dominoes, Anton Rifco from Warung Pintar, Janik Sieber from Zenyum, and Vartika Verma from Yellow Messenger in a live panel discussion where we discuss how renowned brands are approaching omnichannel commerce.

In this webinar, you’ll learn:

• Importance of customer engagement on channels they love
• Automation and it’s impact on the growing businesses in Indonesia
• Conversational commerce – a new sales engine for enterprises
• WhatsApp automation and it’s role in customer retention