Join Alex Mead, a leading expert in customer experience and discover the steps to building a CX strategy that drives customer loyalty

Join renowned industry experts from Parle G, Oriflame, Anmol Industries, and ITC Limited in a roundtable discussion on the need to rethink retail in the new normal and the role of conversational AI in enabling D2C selling

Learn all about the importance of a connected customer experience and how AI, contact centers, and knowledge management come together to offer a well-rounded CX