Transforming Customer Experience with AI - Yellow Messenger Webinars

WEBINAR

Transforming Customer Experience with AI

WATCH THE WEBINAR NOW!

WEBINAR

Transforming Customer Experience with AI

WATCH THE WEBINAR NOW!

Meet the Speakers

Mary Drumond

CMO, Worthix

Raghu Ravinutala

CEO & Co-Founder, Yellow Messenger

Join Mary Drumond (CMO, Worthix) and Raghu Ravinutala (CEO & Co-Founder, Yellow Messenger) to learn what it means for a business to be truly customer-centric and how data-driven decisions are crucial to defining a CX strategy for your business

Overview

The COVID-19 pandemic has disrupted the business landscape in many ways and a number of B2B enterprises are now looking at how they can evolve and thrive in this new normal.

Today, the digital experience is of the highest priority and business leaders need to redefine their CX strategy to meet the growing and fluctuating demands of their customers. In this webinar, you will learn:

  • What it means for a business to be truly customer-centric
  • The impact of COVID-19 on how business define customer experience
  • The importance of making data-driven decisions while planning your CX strategy
  • The role of AI and Automation in building a robust customer experience
  • Driving ROI for your CX initiatives

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